7 Tips for Effective Voice of the Customer Programs
Ryan Stuart

Unlock the secrets to customer loyalty and business growth with an effective Voice of the customer program. Learn best practices here.

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Ryan Stuart

Learn what customer insights are, why they matter, and how to gather them effectively. We explore 7 key sources and actionable steps to drive business growth.

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What Are Actionable Insights? Turning Data Into Action.
Ryan Stuart

Learn to harness actionable insights with Kapiche. Discover insight sources, benefits, and steps to make informed decisions from your data.

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improve your nps in 7 steps
Ryan Stuart

Learn the 7 steps to elevate your Net Promoter Score (NPS), with proven strategies to better understand, analyze, and optimize customer experiences.

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Ryan Stuart

Did you know brands with superior customer experience drive 5.7X more revenue than competitors with poor CX?

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4 principles of customer insights storytelling
Andrew Maher

Has it been a while since you heard the story of “The Three Little Pigs?”. I bet you still remember how the story unfolds. This is because storytelling evokes a strong neurological response. You’re more likely to remember a good story than a PowerPoint presentation, high level NPS scores and numbers on a spreadsheet. It's easier for executives to understand behavior drivers if your reporting follows storytelling techniques that have stood the test of time.

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Ryan Stuart

Hear why Kapiche stands apart in the feedback analytics landscape, choosing accuracy over the tempting but risky Gen AI answer bots. Hear from our CEO on how our commitment to reliable data underpins an effective customer insights strategy.

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