In our latest release we’ve expanded the quadrant chart with a range of extra capabilities that will provide you with a whole new level of insights!
If you are on a customer-facing team, it can feel like you come up with brilliant ideas to create a better customer experience, only to be met with
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It’s been a long while since our last product update. In the meantime our team has been working diligently behind the scenes to improve the product.
Many companies feel like they don’t have enough data to support their company’s investment in customer experience. In fact, by 2020, Gartner predicts
It used to be that customer experience was a separate entity from the rest of the company— customer success and support were the main arbiters of
7 top tools for sending surveys (and why you might not need a full turnkey system to understand customer feedback)
Farmers working at a farmer’s market have a tough job. But they are also lucky – they get to talk to their customers every week. They hear about how