7 top tools for sending surveys (and why you might not need a full turnkey system to understand customer feedback)
Farmers working at a farmer’s market have a tough job. But they are also lucky – they get to talk to their customers every week. They hear about how
Very few management executives need to be convinced of the value of customer feedback. At a time when customers have a multiplicity of choices
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Recently we wrote about why the second question on a standard NPS survey might be the most valuable question. This doesn’t stop at NPS surveys.